A Privilege
to Serve You
At The Governess & Co., we provide tailored staffing solutions that reflect the individuality of your home and lifestyle. Share your needs, and let us craft a thoughtful and seamless experience from the very first step.
A Glimpse Into Our Candidate Community
Here’s a snapshot of the diverse and trusted individuals we work with — all thoughtfully managed through our custom-built, in-house database, designed to provide clarity, organisation, and a deeper understanding of each candidate.
Experience matters
our community thrives with skilled and experienced nannies, representing an impressive 62% of our dedicated caregivers
our community proudly showcases a group of career nannies with over 10 years of experience, making up an impressive 9.5% of our trusted caregivers
our exceptional nannies boast an impressive average of 6 years of hands-on experience in childcare
Language proficiency
over 90% of our nannies are fluent in a variety of languages, including English, Spanish, French, and Mandarin
over 30% of our nannies possess the gift of being bilingual
Our Approach
Every household is unique — and so is our process. From the moment you share your needs, we take care to understand not just the role, but the rhythm of your home. Through careful listening, detailed vetting, and personalised matching, we guide you through each step with discretion and efficiency. Our in-house database allows us to track every detail, ensuring that the candidates we present align with your expectations — not just on paper, but in practice.
Professional Evaluation
Whether you’re new to domestic staffing or know exactly what you’re looking for, we’re here to guide you with clarity and confidence. Our process begins with a thoughtful evaluation, using tailored tools developed to uncover what truly matters — the wellbeing of your family and the unique rhythms of your home. Throughout the evaluation, if applicable we go beyond basic requirements, exploring parenting styles, household values, and lifestyle preferences to ensure each placement supports not just your needs, but your way of living. At every stage, your privacy is treated with the utmost respect.
A Safe Pair of Hands
Once your needs, priorities, and expectations are clearly established, we present you with a carefully considered shortlist of three candidates. Each comes with a standardised profile outlining their background, experience, references, and personality insights to support thoughtful decision-making. Our experienced team remains closely involved throughout — offering guidance, answering questions, and coordinating interviews to ensure a seamless, well-supported process from start to finish.
Continued Support
Once a candidate is selected, we help negotiate and finalise the offer, and provide supporting documentation — such as a non-disclosure agreement (NDA) — as needed.
As an introduction service, The Governess & Co. facilitates the match and supports both parties through the transition. Our commitment continues beyond placement, with scheduled post-placement check-ins at two weeks, three months, and six months to help ensure a smooth integration and long-term success.
Testimonials
F.A.Q
Frequently wondered about, rarely addressed questions
How do you match the right person to the right household?
Each placement begins with an enquiry form designed to understand your home’s context, rhythm and priorities. From there, we use our own internal software system to identify the most compatible candidates from our vetted database. Whether it’s your first hire or a refined change, the process is discreet, guided, and deeply considered.
How do you ensure the candidates are genuinely vetted?
Every candidate we introduce goes through a multi-step vetting process. This includes staffing-category-specific interviews, reference verification, and, where appropriate, ID and background checks. We also use a bespoke personality assessment to understand how a candidate may integrate into your home — particularly in areas like discretion, independence, and adaptability.
Where applicable, we also draw on direct client feedback from completed placements or short-term roles, adding an extra layer of insight to the profiles we put forward.
What are your prices and how does the process work?
Pricing depends on the role, placement type and length as well as the profile you’re searching for. There’s no single answer — but the process is structured and transparent. Once we receive your form, we follow up personally, schedule a call or meeting if needed, to finalize the search parameters, offer relevant information based on this and begin presenting suitable candidates from our pool. We offer insight and advice throughout — whether you know exactly what you need or are still figuring it out.
Bonus Insight: What’s the most underestimated factor in a successful placement?
Experience, budget, and scheduling often dominate the conversation — but in private household settings, it’s often cultural fit that determines whether a placement truly works. Expectations around communication, personal space, hierarchy, flexibility, or formality can vary widely depending on both the family and the candidate’s background.
It’s one of the most overlooked — yet most crucial — dynamics.
Even highly experienced staff may struggle in environments where unspoken norms feel foreign, and families may feel misaligned without quite knowing why.
We factor cultural compatibility into every match — because placements that last depend on more than just skills.
Bonus Insight: What’s the most underestimated factor in a successful placement?
Experience, budget, and scheduling often dominate the conversation — but in private household settings, it’s often cultural fit that determines whether a placement truly works. Expectations around communication, personal space, hierarchy, flexibility, or formality can vary widely depending on both the family and the candidate’s background.
It’s one of the most overlooked — yet most crucial — dynamics.
Even highly experienced staff may struggle in environments where unspoken norms feel foreign, and families may feel misaligned without quite knowing why.
We factor cultural compatibility into every match — because placements that last depend on more than just skills.
